The National Home Builders Registration Council (NHBRC) is seeking qualified candidates to apply for the Receptionist position based in George, Western Cape.

Position: Receptionist
Contract Type: Temporary (12 months)
Job Grade: PEROMNES 12
Reporting To: Administration Officer
Location: George, Western Cape

Crucial Responsibilities

As a Receptionist at NHBRC, you will play a vital role in delivering professional client service, managing office events, and providing essential logistical support. Your responsibilities include:

Office Administration:

• Handling photocopying of application forms with scrupulous attention to detail.
• Creating and managing queries related to enrolments, reprints, complaints, price adaptations, cancellations, changes, and status upliftments.
• Ensuring the accurate event, assessment, and processing of various operations and requests according to established procedures.

Customer Interaction:

• Effectively communicating with guests regarding deficient operations and guiding them through the submission process.
• Assisting proprietor-builder aspirants with inquiries, collecting their operations for review by management.

Logistical Support:

• Efficiently sorting and distributing incoming correspondence to applicable departments.
• Dispatching published enrollments, renewals, registration instruments, and barcodes as demanded.

Executive Duties:

• Managing incoming telephone calls, directing them to the applicable workforce, and providing support with customer queries.
• Supporting switchboard operations and aiding with specialized assessments and reports.

Financial Deals:

• Processing customer payments via speed points, ensuring accurate attestation of proof of payments.
• Preparation of credit memos for review by the finance department.

Reporting and Compliance:

• Collecting and submitting yearly and daily reports on conditioning and issues.
• Ensuring strict compliance with NHBRC programs and procedures across all executive tasks.

Minimum Requirements

• Education: Grade 12 certificate.
• Qualification: Minimum Certificate (NQF 5) in Office Administration or a related field.
• Experience: At least two (2) years of work experience in event or office administration roles.

Application Process

Interested candidates should email their CV to recruitment@nhbrc.org.za with “Receptionist” in the subject line. Please note that only short-listed candidates will be contacted. If you don’t receive notification within one month after the closing date (19 June 2024), consider your application unsuccessful.

Employment Equity and Selection Process

NHBRC is committed to employment equity and encourages applications from persons with disabilities and historically disadvantaged groups. Candidates will undergo psychometric testing and selection based on merit, qualifications, and experience.

Why Join NHBRC?

1. Professional Development:
   NHBRC offers openings for professional growth in a dynamic terrain concentrated on perfecting the home structure industry.
2. Probative Culture:
   We foster a cooperative terrain where every team member’s contributions are valued and encouraged.
3. Competitive Benefits:
   Employees enjoy competitive remuneration, health insurance, retirement plans, and openings for career advancement.
4. Commitment to Diversity:
   NHBRC values diversity and inclusivity, ensuring every hand has a voice and opportunity to thrive.
5. Varied Responsibilities:
   As a Receptionist, you’ll engage in diverse tasks that contribute directly to our organizational aspirations.

Conclusion

Joining NHBRC as a Receptionist offers an opportunity to contribute to a reputed association devoted to excellence and innovation in home structure regulation. With a focus on professional growth, inclusive practices, and a supportive team environment, NHBRC provides an ideal platform for a fulfilling career. If you meet the qualifications and are eager to make an impact, we invite you to apply and become a valued member of our team.

NHBRC Receptionist Position in George, Western Cape